Privacy Policy
Last updated: October 2026
1. About This Policy
This policy explains how Communitiii ("we", "us") collects, uses, shares and protects information when you use the Communitiii mobile app and website (together, the "service"). Communitiii is for adults aged 18 and over.
2. Information You Provide
- Account information: your email address and password (stored by our authentication provider in hashed form), or your Google account details if you choose to sign in with Google.
- Profile information: display name, username, profile photo, bio, website, city and area, interests, and the preferences you choose to share (such as what you are looking for and your preferred group size, personality and availability).
- Gender: you can tell us your gender. We use it to decide whether you can see and join women-only groups. It is not shown on your public profile, and once set it can only be changed by contacting support.
- Photos and media: profile photos, group cover images, event images, and photos and videos you share in groups or group chats.
- Community content:groups and events you create or join, event RSVPs, posts, comments, likes, group chat messages, connection requests, and answers you give to a group's joining questions.
- Safety reports and blocks: reports you submit about content or people, and the people you block.
- Consents: your confirmation that you are 18 or over and that you accept our Terms and this Privacy Policy, together with the version you accepted.
3. Location
- Device location (mobile app):with your permission, the app reads your device's location once when you set or update your location (for example during sign-up or when you tap "Use GPS" on your profile). It does not track your location continuously or in the background.
- What we store: your city and area, and a map point for your location. Your map point is not shown to other members; your city and area are.
- Why: to show you nearby groups and events and to tailor what you see to your city. Event organisers add a location to their events so members can find them.
- Place search (Google Places):when you search for a place (for example your area or an event venue), the text you type is sent from our servers to Google Places to suggest matching places. Your device's GPS location is not sent with these searches. Event pages may show a map image provided by Google.
- You can decline or withdraw location permission in your device settings and enter your city and area manually instead.
4. Information Collected Automatically
- Sign-in session:we keep you signed in using a session token stored in a cookie on the website and in your device's secure storage in the mobile app.
- Push notification identifier: if you allow notifications, we store an identifier for your device so we can deliver notifications to you (see section 7).
- Crash reports (mobile app): if the app crashes or hits an error, Firebase Crashlytics collects a crash report, which may include technical details about your device (such as model, operating system and app version), the error itself, your Communitiii user ID and the last in-app link you opened. We use this only to find and fix problems.
- Sponsored content measurement: if sponsored content is shown to you, we record limited interaction data (see section 6).
- Technical logs: like most online services, our hosting and database providers record technical information such as IP addresses and request details to operate and secure the service.
5. How We Use Information
- To create and run your account and keep you signed in.
- To provide the service: showing groups, events and people near you, letting you join groups, RSVP to events, post, comment and chat.
- To apply group rules, including women-only groups and group joining questions set by group admins.
- To send account emails (such as sign-up and password-reset codes) and, if you allow it, push and in-app notifications.
- To keep the community safe: reviewing reports, enforcing our Terms, and preventing abuse.
- To diagnose crashes and fix bugs.
- To select and measure sponsored content (see section 6).
We do not sell your personal information.
6. Sponsored Content
Communitiii may show sponsored content from local businesses and organisations in the Discover feed. Sponsored content is always labelled "Sponsored".
- First-party only:sponsored content is chosen and shown by Communitiii itself. We do not use third-party advertising networks or advertising SDKs, do not use your device's advertising ID, and do not track you across other apps or websites.
- How it is chosen: based on your city and your interests or the categories of groups you belong to. Your gender and your precise location are not used.
- What we record: when a sponsored item has been on your screen (at least half visible for about one second) we record a view, and when you tap it we record a click. Each record includes your user ID, the sponsored item, whether you were on the web or the Android or iOS app, and the date. We count at most one view and one click per item per person per day.
- What sponsors receive: only aggregated totals (such as numbers of views, people reached and clicks). We do not give sponsors your name, contact details or profile.
- Tapping sponsored content takes you to the sponsor's own website, which is governed by the sponsor's privacy policy, not ours.
7. Notifications
We send in-app notifications about activity relevant to you (for example event reminders, replies, and group activity). If you allow push notifications, we use OneSignal to deliver them to your device, linking your device to your Communitiii user ID. Push messages are delivered through Google (Android) or Apple (iOS) notification services. You can turn push notifications off at any time in your device settings.
8. What Other Members Can See
- Your public profile: display name, username, profile photo, bio, website, city and area, interests and the preferences you share, and your verification status. Your email address, gender, map location and push identifier are not shown.
- Content you post in a group is visible according to that group's settings, for example to its members. Group admins can see answers you give to their joining questions.
- Profile photos, group cover images and event images are stored as publicly accessible files: anyone who has the direct link to one of these files can open it. Photos and videos you share in a group's posts are stored privately: they can be opened only by you, signed-in members of that group (including its admins) and Communitiii's administrators, using links that expire after a short time. Photos shared in group chats are also stored privately.
- You can block people. Blocked people and you will not see each other's profiles or content.
9. Service Providers We Use
We share information with the following providers only as needed to run the service:
- Supabase (hosted on Amazon Web Services): accounts and authentication, database, file storage, and sending account emails — Supabase Privacy Policy.
- Vercel: hosting for the Communitiii website — Vercel Privacy Policy.
- Google: Google Places and map images, Sign in with Google, and Firebase Crashlytics — Google Privacy Policy.
- OneSignal: push notification delivery — OneSignal Privacy Policy.
We may also disclose information if required by law, or where necessary to protect the safety of our members or others.
10. Cookies
On the website we use cookies only to keep you signed in. We do not use advertising or third-party tracking cookies.
11. How Long We Keep Information
- We keep your information for as long as your account is active.
- When you delete your account, we delete it as described in section 12.
- In limited cases — for example to investigate a safety report or meet a legal obligation — we may preserve specific records for a limited, defined period. Such preservation is restricted to the specific records involved, is never applied to a whole account by default, and always has an end date.
- Crash reports and push notification records are also held by the providers listed in section 9 under their own retention practices.
12. Deleting Your Account
You can delete your account at any time from Settings in the app, or from the account deletion page on our website. When you delete your account:
- Your account, profile, interests, posts, comments, likes, chat messages, group memberships, event RSVPs, connections, blocks, notifications and the photos you uploaded are deleted.
- If you created a group that other members still belong to, you must transfer ownership of it to another member before you can delete your account. Groups where you are the only active member, and events you created, are deleted with your account. Cover images still used by a group or event that continues are kept with it.
- We ask OneSignal to delete your push notification record.
- Sponsored content view and click records are kept only as anonymous totals and are no longer linked to you.
- Specific records under a time-limited legal or safety preservation (section 11) are kept until that period ends.
13. Security
We protect your information with encryption in transit (HTTPS), encryption at rest by our database provider, access controls that limit each person to the data they are allowed to see, and secure storage of your sign-in session on your device. No online service can guarantee absolute security, but we work to protect your information and review our safeguards regularly.
14. Your Choices and Rights
- View and edit your profile at any time in the app or website.
- Control location and notification permissions in your device settings.
- Delete your account as described in section 12.
- Ask us for access to, correction of, or deletion of your personal information by emailing privacy@communitiii.world. We will respond within 30 days.
15. Age Requirement
Communitiii is only for people aged 18 and over. You must confirm that you are 18 or older to use the service. We do not knowingly collect information from anyone under 18; if we learn that we have, we will delete the account.
16. Changes to This Policy
We may update this policy from time to time. We will notify you of material changes by email or an in-app notice, and we update the date at the top of this page. See also our Terms of Service.
17. Contact
Privacy questions or requests? Email privacy@communitiii.world.